How to Keep Your Merchant Account Secure

Protecting your BK Pay merchant account ensures safe transactions and prevents unauthorized access to your business funds.

1. Use a Strong Password

• Create a password with at least 12 characters, mixing upper and lower case letters, numbers, and symbols.

• Avoid using easily guessed information like birthdays or company names.

2. Enable Two-Factor Authentication (2FA)

• Turn on 2FA in your BK Pay merchant dashboard settings.

• Use an authentication app rather than SMS for added security.

3. Control Account Access

• Only allow trusted team members to log in.

• Assign different roles and permissions where possible.

• Remove old or inactive user accounts immediately.

4. Regularly Monitor Account Activity

• Check your dashboard for unusual invoice activity or changes in account settings.

• Review bank account details regularly to ensure they haven’t been altered without authorization.

5. Update Your Details Securely

• Always update your bank account or business details through the official BK Pay merchant portal.

• Never share login credentials over email or messaging apps.

6. Report Security Concerns Immediately

• Contact BK Pay Merchant Support right away if you suspect unauthorized access.